![]() SoS gives you a run once option, they download and run the client, give you the code, you jump on and do what is needed, but unless the tool is run as administrator or you provide administrator credentials when connecting you won't be able to interact with UAC prompts. The main ones I have experience with are: If you want a permanent client, then it'll need admin to install initially, but after that you should have the ability to interact with UAC prompts. If you want it run as a one-off, no permanent client, then either the end user needs admin access and to run the client as admin, or you need a way to push admin creds to the remote support client (SplashtopSoS which we use at work can do that). ![]() It depends on if you want people to run the remote support tool as a one-off and provide a connection code, or if you want a client installed on the remote machine. ![]()
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